FAQ List

Can I select to have a song in a different key?
Do Sunfly have a catalogue that they can send me?
How do i download my tracks?
How do I unzip my downloaded file?
How will my items be sent?
I am missing an item from my order, what do i do?
I have made an error on my order - Downloads
I would like to return my item
My basket is not available to download
My item has arrived damaged what do I do?
My order is taking a while to download
What background will my Karaoke tracks have?
What can i do if my payment has been declined?
What will my postage charges be?
When will the order arrive?
Which purchase type should i choose?
Will I be charged extra custom taxes and duties?
Will my tracks have backing vocals?